Service and Support

At SRS Cleaning Equipment, our team have over 30 years of experience in supplying industrial cleaning equipment to a variety of industries including the construction industry, food production and distribution, retail shopping centres and car parks, the manufacturing industry and the engineering industry, among many others. Our team of qualified experts are able to provide our customers with advice on which products are suitable for their area of industry and will also offer support after sales or hire. In addition, we have a team of on-site engineers as well as a team of mobile engineers who are able to offer you support wherever you are in the UK.

SRS Cleaning Equipment likes to create relationships with our customers, meaning that you will receive long-term support and advice regarding your purchase or hire when needed. As a result, we have many long term customers and repeat hire customers who continue to use our service. As we provide nationwide coverage, we can deliver to various sites and our fleet of four-wheel-drive vehicles ensure that we can access your site without a hitch. As our vehicles are tracked, we can let our customers know what stage their delivery is at and our fully trained engineers can provide you with a demonstration once your purchase arrives.

We are also committed to the highest standard of cleaning equipment maintenance therefore our vans are fully stocked to provide you with quick repairs when necessary. In addition, our head office is stocked with 95% of the parts needed to maintain your equipment ensuring faster dispatch times and efficient maintenance service. Our team of fleet vehicles work alongside a team of mobile engineers who are provided with comprehensive and ongoing manufacturer training. This means that you will receive top quality service and our team will be able to provide advice on the latest in cleaning equipment technology.

SRS are Safe Contractor approved – a health and safety assessment scheme that ensures that our business is carried out with our employees’ safety in mind as well as our customers. We are also continuously investing in our on-site facilities and use up-to-date technology in order to provide the best customer service possible. Our asset management system inspHire provides us with an accurate history of our equipment hire and maintenance as well as a history of our sold sweepers, dryers and floor cleaning equipment. As we see our relationships with our customers as a long-term investment, we are available to speak to regarding your product at any time after the sale or hire.